Resolving HTTPS certificate error when logging in from an external link

The error message would be something like this on IE7/IE8

 

As the message states, Internet Explorer does not recognise the issuing authority which is NEOSYS SOFTWARE and hence warns the user. To proceed ahead and access NEOSYS you will have to click on CONTINUE. However it is best to get rid of this message rather than clicking on continue every time.

Note: If you are using Windows Vista or Windows 7, then close all Internet Explorer windows and right click on the Internet Explorer icon on your desktop or from Start > Programs and select "Run as Administrator" - this step is a key to install the certificate.


Once the NEOSYS login page opens up, click on Certificate Error and then click on View certificate:

Thereafter click on Install Certificate (If you cannot see the Install Certificate Icon, close IE and right click on the IE icon and select Run as Administrator and try again)
After you click on Install Certificate, click Next, Next, Finish, Ok, Ok and you are done!

Restart your browser for the changes to be effected. Once you open up the external link again now, it will not warn you, however the address bar will still show a certificate error, but this avoids clicking on continue every time if you hadn't installed the certificate.


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